Returns & Exchanges
At Pelsbarn, we want you to be completely satisfied with your purchase; if your items don't meet your expectations, you can return them within 30 days of delivery. All items must be in their original condition, unworn, and with all tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in the confirmation email to ensure faster processing.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing